Professional Standards for Management & Leadership
A practical professional framework designed to support the development of effective, responsible and continuously improving managers and leaders across different professional environments.
About the GLO Professional Standards
The GLO Professional Standards for Management & Leadership provide a structured reference framework for professional development, self-assessment, competency review and organizational learning.
The standards identify key areas of professional capability that can help managers, leaders and aspiring professionals understand their strengths, identify development priorities and support continuous improvement throughout their professional journey.
Purpose of the Standards
The GLO Professional Standards are intended to support individuals and organizations in developing practical and responsible leadership and management capability.
- Provide a clear framework for professional development
- Support self-assessment and competency review
- Help identify professional strengths and development needs
- Encourage consistent and responsible management practices
- Support structured learning and continuous development
- Provide reference points for professional development programs
- Promote ethical, effective and adaptable leadership
Core Professional Standards
Self-Leadership
Demonstrating self-awareness, accountability, resilience, professional discipline and commitment to continuous development.
Leading People
Supporting, motivating and developing individuals and teams while building trust, collaboration and shared responsibility.
Communication
Communicating clearly and professionally, listening effectively and adapting communication to different audiences and situations.
Decision-Making
Using appropriate information, professional judgement and analysis to make responsible and effective decisions.
Strategy & Direction
Understanding priorities, setting objectives and contributing to clear and sustainable organizational direction.
Managing Performance
Setting expectations, monitoring progress and supporting continuous improvement in individual and team performance.
Problem Solving
Identifying issues, evaluating options and applying structured approaches to professional and organizational challenges.
Change & Adaptability
Responding effectively to change, uncertainty and evolving professional, organizational and technological environments.
Ethics & Professional Integrity
Acting responsibly, fairly and transparently while maintaining appropriate professional and ethical standards.
Innovation & Improvement
Encouraging learning, constructive challenge, new ideas and continuous improvement in professional practice.
Collaboration
Working effectively with colleagues, partners and stakeholders to build productive and professional relationships.
Continuous Professional Development
Maintaining relevant knowledge, developing new capabilities and taking responsibility for ongoing professional learning.
Professional Principles
The GLO Professional Standards are supported by a set of professional principles that encourage responsible leadership and effective management practice.
- Integrity
- Professionalism
- Accountability
- Respect
- Fairness
- Responsible leadership
- Continuous learning
- Evidence-informed decision-making
- Collaboration
- Continuous improvement
How the Standards Can Be Used
Professional Development & Self-Assessment
Professionals may use the standards as a reference when reviewing their current capabilities and identifying areas for further learning.
Development priorities may differ according to professional role, experience, sector, responsibilities and career objectives. The standards are therefore designed to support flexible and context-appropriate professional development.
Use in GLO Professional Activities
Relevant elements of the GLO Professional Standards may be used to support the design, review or assessment of applicable GLO professional development activities, competency reviews and professional learning initiatives.
The specific standards and criteria applied will depend on the scope and objectives of the relevant program or professional activity.
Keeping the Standards Relevant
Professional expectations continue to evolve as organizations, technology and working practices change.
GLO may periodically review and develop its Professional Standards to support their continued relevance to leadership, management and professional development practices.